General FAQs
1. How long are shipping times?
Your products will ship from Northern Colorado within two days of your order, and then generally take 5 business days to reach your doorstep.
- What's your return policy?
As most of the products at Kendell's Korner are food items, no food item can be returned. However, refunds are possible if a request is made to info@kendellskorner.com. Non-food items can be returned with them being received within 30 days of purchase. A return authorization must be requested at info@kendellskorner.com
- Can I cancel my order?
Cancellations are not possible after the order has shipped. Review return policy above.
- What happens if I receive the wrong item?
Food Item:
If there’s an issue with your order -- please take a photo of the wrong product and include the photo, your name and email to customerservice@kendellskorner.com and we’ll give you a refund against a future purchase. You won’t be asked to ship the product back to us.
Non Food Item:
If there’s an issue with your order -- please take a photo of the wrong product and include the photo, your name and email to info@kendellskorner.com and we’ll give you a refund against a future purchase. You will receive a mailing label to return the product.